Review at New Media & Society

We are excited reading the review that the influential journal New Media & Society has devoted to Making Online News in their August 2009 issue. Sue Robinson (U Wisconsin-Madison) is the author of a very positive critique of the book, that praises its “global perspective” and “nuanced analyses” thanks to “the authors’ rejection of any deterministic perspective”.

Robinson suggests two weaknesses of the book, acknowledging at the same time that the book “provides a solid platform” for further research in online journalism. She notes that many of the chapters are based on ethnographies conducted before 2003. Ethnography is a method that does not provide quick results, and often an author’s best analysis of their ethnographic research comes years after they gather data. In the book, evidence from the case studies is relevant beyond its temporal time frame, as it shows that innovation processes and professionals’ attitudes are prone to reproduce existing practices than create new ones. And in the long run, the value of Making Online News will be documenting a historical period that was critical in the definition of journalism on the Internet (1998-2007).

The author of the review also warns that “some more stringent practitioners of ethnography would take issue with the liberal employ of the term”. We agree. In the introduction to the book we observe that the definitions of “ethnography” are very fluid, and that some of the research in the book is not classically ethnographic. We feel it is a strength of the book to portray the reality of this method through the diverse strategies of the chapter authors. At the time the book was assembled there were few ethnographic projects on online newsrooms meeting more stringent definitions of the method and they are represented in the book. We feel the diversity of approaches is a contribution to the methodological discussion on the future of ethnography.

Work conditions of online journalists debated

An article published in Le Monde on May provoked a fruitful debate on the working conditions of online journalists in the French media blogosphere. Corentin Wauters summarizes it wonderfully in English at the EJC website. The bottomline is whether online journalists devote most of their worktime to agency wire editing and publishing, rather than to original reporting and multimedia production.

Results of the ethnographies in online newsrooms of half-dozen of countries collected in Making Online News support the journalistic description of the piece posted at Le Monde. Immediacy rules the working routines of online journalism. This is not to say that there is no experimental online journalism and room for multimedia reportages and feature reporting. Steen Steensen is researching this aspect of online news (see Journalism Practice for a content-analysis paper and forthcoming ethnographic results in Journalism and Journalism Studies), where innovation is more intense than in daily breaking news production, but we need to acknowledge that this is the exception to the rule of working routines in online newsrooms.

A recent survey of US online journalists by the Pew Research Center’s Project for Excellence in Journalism suggests that they are more optimistic regarding the future survival of the profession than their traditional media counterparts. However, they are concerned that Web publishing is loosening the quality standards of the profession and that online media still has not found a clear revenue model. Read a summary of the study at Poynter.org.